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Customer Testimonials Customer Testimonials

We love to hear back from our customers! This page is dedicated to the many testimonials that have been sent in to Custom Trading Computers because of our ability to provide a great product, great service at a great price. If you have purchased a Custom Trading Computer and would like to let us know how much you love it, please send an e-mail to info@customtradingcomputers.com. Please note that your first name and first letter of your last name, along with your city and state will be displayed.

Testimonial By Michael F.
"realized customer service was the critical factor"

I bought a trading computer set up for six displays. I shopped around, did my research, got burned at Dell, and realized customer service was the critical factor. I called maybe six to eight times to hammer out the configuration that met my needs. I got it one week later and called three more times when I needed assistance. In each case, they personally answered the phone and spent whatever time was needed to walk through configuration steps. Their prices are fair when you look at the components they use and the customer service given. Comparing apples to apples, they are within 5% of the cheapest price I found. I'm extremely pleased with my machine and my purchasing experience. I highly recommend Custom Trading Computers.

Michael F.
New Boston, NH

Testimonial By Gary W.
"beyond the normal supplier/customer relationship"

My experience with Custom Trading Computers has been a complete pleasure. They worked with me to configure the computer I needed at the best price possible. They took the time to undertand my wants and needs and provided the right computer at the right price. My rep was open and honest and did not try to sell up. The computer shipped on time and they worked with me via telephone and emails to get it setup and working to my satisfaction. The personal service provided by Custom Trading Computers has been impeccable. I have been able to get personal responses on a host of computer related questions that go beyond the normal supplier/customer relationship. I highly recommend Custom Trading Computers to anyone in the market for a computer.

Gary W.
Purlear, NC

Testimonial By Phil K.
"feel like I am their only customer"

The experience of doing business with Custom Trading Computers has been exceptional. At the time, it was difficult and very unnerving to trust a company that I found through Google. No referrals and no personal recommendations. However, I couldn’t be more pleased with my decision. Custom Trading Computers has provided me with excellent service after my purchase. Every time I contact them with a question or concern, they make me feel like I am their only customer. They are always willing to assist me in any way; whether the issue is hardware related or based on ‘user error’. Could I have bought from Dell at a better price? Probably, but to me the service is what completes the sale. This company will back their systems long after the purchase has been made. I would highly recommend Custom Trading Computers to anyone that wants a quality system and service to match.

Phil K.
Buchanan, MI

Testimonial By David V.
"difference is in the component quality"

I've bought from Dell and Gateway. Custom Trading Computers has built the best computer I've ever owned. It boots up twice as fast as my purportedly comperably equipped Gateway. The difference is in the component quality and their expertise of knowing how the components will operate synergistically. Any concern or question was handled immediately. The pride of craftsmanship and love of labor is obvious. With Custom Trading Computers, you get a friend building your computer. With others, you get a generic assembly line product.

David V.
Anchorage, AK

Testimonial By Primo I.
"Customer Service is King"

I am writing this because I felt compelled from within to do so. My experience and relationship with Custom Trading Computers dates back to November 2006. At the time I was researching companies that built computers specifically for Equities’ and Forex traders. I was lucky enough to start my dialogue with Jordan from CTC at the time. He made himself available each and every time I had a question and provided an immediate answer. When the annual Traders Expo came to New York in February of 2006, I had the pleasure of meeting him and his team personally and purchased my system right there and then.

I never had any issues or problems where there was a need to contact them regarding the system. It was only recently (November 2009) when I had decided to be a computer guru and do a clean reinstallation of the operating system. The problem I created was that the computer no longer would reboot or operate. I felt like an idiot, but had no choice but to face the music and contact CTC and let them know what a dumb move I had made.

I spoke with Jordan and proceeded to describe what I had done. Over the next three days he walked me through each and every step needed in order to get the system back up and running again. Please bear in mind he did this during the day, at the end of day, into the night and on the weekend.

From my perspective it didn’t matter what time or day it was, CTC and Jordan’s main focus and objective was to get my system back up and running again. I have heard of the moniker “Customer Service is King”, but I never had the pleasure to experience it myself up until I made that phone call reaching out for help.

I have to say that at the end of the day, what matters most is the service a company provides. Custom Trading Computers not only preaches this, but I personally can attest that they practice it religiously. I am a customer now for life and will be an ongoing advocate for them.

Consumers need to know this and I will make it a practice to refer each and everyone I know that is looking for a custom built system whether they are traders or not. They have earned it and it is the least that I can do to express my pleasure and satisfaction in doing business with them.

Primo I.
New York, NY

Testimonial By Ed M.
"lowest priced.....best quality"

I bought a "Trading Computer" from this company. They answered questions for several hours and designed it for my special needs. It was not only the lowest priced but I believe it is also the best quality. It does everything I hoped it would do and more. It was also delivered in record time. I have been especially pleased with the service and support after the sale. All questions and concerns have been answered immediately. Since my purchase, I have not hesitated to recomend this company to my family and friends. I believe that is the best expression of my total satisfaction with Custom Trading Computers.

Ed M.
Orlando, FL

Testimonial By Gary C.
"gained my respect from the very beginning."

Custom Trading Computers talked to me personally about what needs I had for my trading computer. I needed a computer for more than trading as I also was editing audio/video too! They consulted with me as to the best components with regard to future add ons and price structure. They evened advised me what I could do to save money. (No company will tell you that!) They gained my respect from the very beginning.

They delivered exactly what he promised...and on time. They also called to follow up to answer any questions and see how it was doing.

It runs great. I run 4 monitors, 2-19", 1-20" and 1-24 wide screen. It handles it all with room for more.

You can't get this kind of service and price from any computer company or retail store. You owe it to yourself to call them first.

Thanks!

Gary C.
Nampa, ID

PS. Now my wife wants one!

Testimonial By James K.
"exactly what i wanted for my computer needs."

I was looking on the internet for someone who could provide a computer for stock traders. I looked at several sites and did some other investigations. Some of the sites were large sellers and did not cater to what I had in mind for my customized computer.

I found Custom Trading Computers site to be interesting in that the owner was also a stock trader.

After several email exchanges I decided that this company was what I was looking for i.e. a small company that quickly responded to all my questions and appeared to be exactly what I wanted for my computer needs. After sending an email saying I wanted to purchase a computer I was almost immediately contacted by the company by telephone and helped to submit my order. The computer was quickly assembled and shipped. It arrived in excellent condition and has worked perfectly ever since. The company has contacted me twice to see if everything was working ok.

I'm very pleased with this company and highly recommend Custom Trading Computers.

James K.
Kansas City, MO

Testimonial By Dave P.
"trouble free for over a year now"

My overall experience with Custom Trading Computers was fantastic. Everything I asked for was delivered at the promised time at the exact price quoted. Every e-mail was answered in record time with detailed explainations of my questions. After the sale I received the same fast efficient service. This is the kind of company I like to do business with. Not some large corporation with a call center overseas whom I cannot understand when they talk. I was on a first name basis with the owner of the company. What more could you ask for? Oh, by the way, the computer I purchased has been trouble free for over a year now and is as fast as lightning!!

Dave P
Reading, PA

Testimonial By James K.
"exactly what i wanted for my computer needs."

I was looking on the internet for someone who could provide a computer for stock traders. I looked at several sites and did some other investigations. Some of the sites were large sellers and did not cater to what I had in mind for my customized computer.

I found Custom Trading Computers site to be interesting in that the owner was also a stock trader.

After several email exchanges I decided that this company was what I was looking for i.e. a small company that quickly responded to all my questions and appeared to be exactly what I wanted for my computer needs. After sending an email saying I wanted to purchase a computer I was almost immediately contacted by the company by telephone and helped to submit my order. The computer was quickly assembled and shipped. It arrived in excellent condition and has worked perfectly ever since. The company has contacted me twice to see if everything was working ok.

I'm very pleased with this company and highly recommend Custom Trading Computers.

James K.
Kansas City, MO

Testimonial By Mike R.
"very patient and friendly manner, both before I purchased, and after"

I am a graduate of Mel's recent Atlanta course. Among the many things I learned from Mel and my fellow traders was that I needed to upgrade my computer system to maximize the chance of succeeding with the PTS. Specifically, I decided I needed to get at least two large monitors and a more powerful machine.

From our board I learned that Jordan Peterson was offering to build computer systems for PTS graduates at a VERY reasonable price. I figured that, since Jordan also trades via the PTS system, and thus presumably knows what works well and what doesn't, I'd contact him and get more information. Long story short is that I had Custom Trading Computers build me a system and I couldn't be happier.

They spent considerable time answering ALL of my questions in a very patient and friendly manner, both before I purchased, and after I received the system and was trying to put everything together. They did everything they told me they would and, much to my amazement, did these things incredibly fast. I think it took 10 days from the time I first e-mail him to the time I booted-up the new system for the first time.

BTW: I got two Dell 2005 fpw 20.1" widescreen LCD monitors and they are most excellent.

In closing, if any of you are considering purchasing a new computer system, I'd strongly recommend that you go through Custom Trading Computers. They can build you darn near anything you want and provides excellent service. If you would like to contact me personally to hear more about my experience, feel free to do so. My e-mail addresses and phone numbers are listed below.

Cheers.

Mike R.
Sterling, MA.

Testimonial By Joshua L.
"always got prompt informative answers"

I shopped around for several months before finding Custom Trading Computers. They were extremely helpful w/supplying me w/the best computer at the most competitive price. I have had my computer for several months now and it has functioned much better than I had expected or even hoped for. The customer service has been great as I have had questions and always got prompt informative answers.

I knew the exact status of the system from ordering to delivery date. They also called and helped me setup the system and monitors. I believe it was only 3 or 4 days from the day I paid to receiving my new computer and monitors. I would highly recommend these machines.

Joshua L.
Orem, UT

Testimonial By Peter B.
"knowledgeable, responsive, and reliable."

Custom Trading Computers designed and built for me a quality stock trading computer with four monitors that has run flawlessly for over a year. I found them to be knowledgeable, responsive, and reliable. Great price, great service!

Peter B.
Lakeville, CT

Testimonial By Suzanne H.
"impeccable service and consideration"

I recently purchased a computer from Custom Trading Computers. I am extremely happy with the computer, but, best of all was the impeccable service and consideration I received from them. They explained everything to me in great detail and helped over the phone setting it up. It has been great.
Wishing you a successful trading day.

Suzanne H.
Scottsdale, AZ

Testimonial By Richard S.
"great computer system"

Just a note to tell you how much I appreciated your help in setting up my new computer and monitors last night. Who knows how long it would have taken me by myself. The monitors look awesome!

Got the internet up fine with no problem, and I have been setting up the platform on DAE again, and it has not been failing like it was on the old computer. Thanks again for a great computer system.

Richard S.
Austin, TX

Testimonial By Dowen J.
"populates the charts so quickly"

The first computer you built for me was fast, but this second one?... Unbelievable! With cable, it populates the charts so quickly.

Thanks,

Dowen J.
Montgomery, TX

Testimonial By JB.
"heck of a trading computer!"

I know nothing about computers and contacted Custom Trading Computers after a PTS course. We talked about what I wanted (trading computer on a budget) and prices. The computer was done on time, and it came well-packed and ready to go. Custom Trading Computers builds a heck of a trading computer! I highly recomend their machines.

JB
Sherman, TX


Congratulations to Frank Cuffaro who was the grand prize winner at the New York Traders Expo 2010. He won a laptop and a life-time NinjaTrader license. Thank you for all that participated.
Testimonials more
Custom Trading Computers talked to me personally about what needs I had for my trading computer. I needed a computer for more than trading as I also was editing audio/video too! They consulted with me as to the best components with regard to future add ons and price structure. They evened advised me what I could do to save money. (No company will tell you that!) They gained my respect from the very beginning.

They delivered exactly what he promised...and on time. They also called to follow up to answer any questions and see how it was doing.

It runs great. I run 4 monitors, 2-19", 1-20...
Read more...

Gary C.

Partial Customer List

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